In this episode of Bulbshare Future Voices, we’re joined by Sheila Akinnusi, Head of Research and Insights at Nedbank, to explore how financial services can stay ahead by putting consumers at the heart of innovation.
With nearly two decades of experience across financial services, insurance, and FMCG, Sheila shares her expert perspective on:
- How market research drives decision-making in banking
- The biggest shifts in consumer expectations over recent years
- The complex role of AI in financial services – Where predictive analytics is taking the future of banking
- Her top three tips for turning insights into innovation
Tune in to discover why truly understanding your audience is the key to banking on success, and how your business can harness insights for smarter, more human-centred growth.
