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      The latest consumer trends, brand toolkits and our fortnightly blog.

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      Up-to-the-minute consumer attitudes and behaviours, visually packaged.

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Brands

The future of consumer behaviour
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Ten trends for 2022: Key consumer trends that will define next year – and how your brand should react

2021 has been a tumultuous time for brands and consumers alike. Defined by duality, the past year has been divided between rigid lockdown and total freedom – and brands have had to quickly adapt to these changing tides of consumer behaviours.

Community of friends and brand advocates
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People Power: 10 brands changing the game with user-generated-content

Who is the best marketeer for your brand? They may not be the colleague with...

Black Friday sales: Consumer insights for Black Friday
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Consumer trends to watch around Black Friday: How have shopping behaviours changed in the wake of Covid-19

With Black Friday looming, the war for the customer’s attention is on. And, with easing...

Consumer surveys: getting to the truth of the say-do gap
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What you ‘do’ vs what you ‘say you do’… Lessons in how to get to authentic ‘consumer truths’ with Bulbshare’s Associate Research Director

We’re all guilty of projecting an idealised self-image into the world. Be it on social...

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Forecasting the future of social media: why 77% of consumers believe brands should have online customer communities

Across social media, brands clamour for attention in a vast, dynamic space where the challenge...

Bulbshare diversity survey
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Diversity and inclusivity in branding… Lessons in how to build a truly diverse brand with L’Oréal UK & Ireland’s Ellis Lanyon

When asked ‘how diverse is your brand’ and ‘how inclusive is your company’, some might...

Traditional focus group
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Online communities vs traditional focus groups: Building emotional brand connections in 5 steps

The world has gone digital - and focus groups are no exception. Over the last...

Sustainability consumer insights
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Post-Covid attitudes and behaviours around sustainability and how brands need to react

Sustainability has become a buzzword. From the war on plastic and saving the turtles to hashtags used by corporations, there isn’t a day that passes where it doesn’t come up in conversation, the news, or on social media.

Online shopping consumer purchases
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Bulbshare Pulse Report: Key consumer shopping trends post Covid and beyond…

By looking at these trends we can consider what retailers and brands should do today to emerge stronger for what’s on the horizon.

Community of consumers using tech
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CX Toolkit: Why 96% say customer experience affects brand loyalty more than ever post-Covid

We asked our global insight community if they feel satisfied with the customer experiences from the brands they engage with.

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Meet the customer advocacy pioneers: Five brands doing all the right things when it comes to customer collaboration

Our top five pioneering brands who are leading the way in building burgeoning customer communities, mastering co-creation and changing the game when it comes to brand advocacy…

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The return of the Roaring Twenties? The reality for consumer trends over the next 12 months…

After months of restrictions, lockdowns and uncertainty, the world is yearning to open up once...

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Why 50% have said goodbye to spontaneity and hello to pub reservations…

As the UK begins to reopen and cities blossom with life once again, we checked...

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Agile research in a remote world: Five steps to maximising your insight budget

In an increasingly remote world, audiences are readier than ever to connect online – and this is no different when it comes to market research.

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Key Consumer Trends as we Return to Coffee Shops, Bars and Pubs

The key insights around the future of socialising... Join us for an hour of insights...

Travel
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Why 84% of our community crave a holiday…

The UK's new traffic light system has everyone eagerly hanging on for the green light...

Football stadium full of fans
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Super League: A ‘caution’ary tale on what happens when you don’t listen to your fans

If ever there was a lesson in the chaos that results from not listening to...

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People Power… Why customer communities are the next step for future-facing brands

The key insights around the future of brand advocacy Join us for unmissable insights around...

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Why 80% are ready to go to pubs and bars

With the UK tentatively reopening next week, we asked our community how they felt about...

Working from home
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Why 59% find it harder to switch off when working from home

Working from home has become the new normal. And with the world's transition to remote working...

Group of smiling friends - a customer community.
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How to build and get value from customer communities: A ten step guide

Consumer insight communities are fast becoming an indispensable part of brand strategy when it comes to...

Shopping centre image
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Future High Streets Part Three… The next step for retail

The key consumer shopping trends post lockdown and what they mean for retail, brands and...

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Future High Streets Part Two… The changing face of grocery shopping post Covid-19

As our idea of the highstreet evolves over the next 12 to 18 months, how...

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Customer Advocacy Toolkit: A five step guide to turning your customers into brand ambassadors 

More and more brands are rethinking their strategies when it comes to digital marketing. While influencers...

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Future High Streets Part One… The impact of Covid-19 and what it means for brands

How will our idea of the high street evolve over the next 12 to 18 months? What does it mean for...

Dining out in restaurants after lockdown
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Why 78% of consumers are ready to spend on hospitality again

With the UK hopeful for a future free from Covid restrictions, it's time to connect...

Busy market
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Unlocking the power of your customers: Why 85% of brands believe in consumer advocacy

It's no secret that the 'influence' of influencers is dwindling. With a growing awareness of...

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Product development in a locked-down world: Why 88% of consumers still want to be involved in your brand decisions…

Agile, customer-led product development amid the challenges of the last month 12 months has been...

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Five drinks industry trends to watch in 2021

Join an expert discussion around the post-Covid consumer behaviour shifts set to impact the drinks industry...

Smiling man sips on low-alcohol beer drink.
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Is the tap running dry for alcohol? No-low boom sees 50% turning down the tipple…

With more people than ever trying Dry January this year, record sales of no and low...

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The 10 key consumer shifts of 2020… And what they will mean for your brand this year

There’s no denying it, 2020 was a year like no other. 12 months ago, who could...

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The death of influencer marketing? Why 84% of audiences are rejecting influencers in favour of real voices.

Once upon a time, when Instagram was in its infancy, the dark arts of influencer marketing...

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7 Post-Covid Food Trends… And How Your Brand Should Respond

From a bigger focus on health to cutting back on spend, COVID-19 has had a...

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Last orders? Drinks industry experts discuss the impact of Covid-19 for alcohol brands this Christmas

Join our panel of industry experts as they share key insights on what a Christmas of...

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Your 10 step guide to creating content with cut-through…

In a world where we are bombarded with advertisements and sponsored content all day long, it...

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Brand activism: Five examples of social activism that resonate with Gen Z

Being part of social justice activism is a risk that a lot of brands weren’t willing to...

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Covid-19 Tracker Week Eight: As lockdown eases we see the emergence a new, more considered consumer

Our Covid-19 Tracker charts the changing daily attitudes and behaviours of 1000s of global consumers...

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Covid-19 Tracker Week Six: Why 85% of employees won’t return to work without social distancing…

Our Covid-19 Tracker charts the changing daily attitudes and behaviours of 1000s of global consumers...

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BRAND HEROES: FIVE brands doing all the right things in the midst of Covid-19

In the last six weeks, the outbreak of Covid-19 has irreversibly transformed our lives. Our...

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Covid-19 Tracker Week Four: 40% of shoppers continue to shop online as lockdown persists

Our Covid-19 Tracker charts the changing daily attitudes and behaviours of 1000s of global consumers...

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  • PRODUCT
  • SOLUTIONS
    • Product Innovation

      Customer feedback and ideation informing product development.

    • Consumer Insight

      1000s of responses in hours driving real-time customer data.

    • Marketing + Content

      Advocacy marketing, e-commerce, product reviews and more.

    • E-commerce + Reviews

      Authentic user-generated reviews syndicated online to millions.

    • Employee Experience

      Engage your teams for better employee experiences.

  • CUSTOMERS
  • ABOUT
  • RESOURCES
    • Resource Library

      The latest consumer trends, brand toolkits and our fortnightly blog.

    • Podcast

      Exploring cutting-edge insights with industry experts shaping tomorrow.

    • Events and Webinars

      Register for up-coming events and access our on-demand webinars.

    • Infographics

      Up-to-the-minute consumer attitudes and behaviours, visually packaged.

  • REQUEST A DEMO